Comcast outage throughout Connecticut

Widespread Comcast outage, were you affected?

This morning there was a widespread Comcast outage throughout Connecticut and other parts of the North East. Our society has become more and more reliable on the internet. When the internet and phones go down, several homes and businesses experience a great deal of inconvenience—cannot place calls, video streaming becomes more difficult or expensive, etc.

What happens to your alarm system when you do not have phone or internet capabilities? If your alarm relies on Comcast to communicate with the central station, what happens when Comcast no longer provides the service that it is supposed to? The answer is very simple— your alarm will not communicate with the central station in the event of an emergency if your alarm relies on Comcast internet or phone and there is a Comcast outage.

We suggest that our customers have multiple paths of communication for their alarm systems. Ideally, these multiple paths should rely on two different providers. This is based on the very basic concept that diversifying reduces risk . If your alarm system has two paths of communication that rely on the same provider, like Comcast phone and Comcast internet, your alarm will still fail to communicate during a Comcast outage. However, if you have an alarm that relies on CDMA cellular communication and Comcast internet for communication, your alarm will continue to operate during an internet/phone outage.

American Total Protection is here to help you protect your family and or your investments. With over 100 years of combined experience, ATP Alarms has the solution that fits your needs. Call us TODAY to schedule a free consultation to assess your current security situation.

new-home-security-system-norwalk-connecticut
By Rence Coassin March 30, 2026
When searching local, family-owned alarm companies in Fairfield County Connecticut, I looked at Google reviews. American Total Protection really stood out.
Exterior Home Security Camera
By Rence Coassin March 20, 2026
Criminals are becoming more brazen and willing to target suburban neighborhoods. Below are several steps you can take to better protect your Weston, CT home.
Executive Auto Group Security
By Rence Coassin February 23, 2026
With more than 10 dealerships across the state, Executive Auto Group has trusted American Total Protection (ATP) to design, install, and service its security system.
Home Burglary in Weston CT
By Rence Coassin January 22, 2026
Weston, Connecticut has recently experienced an uptick in home break-ins with multiple burglaries involved windows being broken to gain access.
Protect Your Westport CT Home During Renovations
By Rence Coassin December 8, 2025
Home renovations bring new contractors, subcontractors, and workers into your house—and with that comes new risks. Whether you hire a general contractor or manage the trades yourself, here’s how to keep your home safe during a renovation.
Car Thief
By Rence Coassin November 21, 2025
Learn 5 proven home security tips to reduce car theft in Fairfield and Westport, Connecticut — from lighting upgrades to smart cameras and alarm monitoring.
Resideo ProSeries Alarm System
By Rence Coassin November 4, 2025
Living in a home by herself, Sam wanted more peace of mind when home alone. In the past, she either lived in an apartment or with roommates.
Safe Homes in Fairfield CT
By Rence Coassin October 23, 2025
Keep your Fairfield home safe this winter with tips on detectors, lighting, cameras & alarms from American Total Protection. Free safety consultation.
Security System Upgrade
By Rence Coassin September 25, 2025
Achievement First Amistad High School takes the security of its facility and students seriously. The school conducts frequent security system inspections.
Old road in Lyme, CT
By Rence Coassin June 12, 2025
Customer service matters. When choosing a service provider for your home or business, it is important to understand the providers’ customer service capabilities. Does the company have a support team? Do they have an on-call technician if there is an emergency? Does the company make paying the bill easy? How hard is it to schedule service? We all want to support local and small companies. However, it is important that your local business can service your account in an efficient manner.