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Giant Corporate or Family Run?
Giant Corporate or Family Run Security Company?
Do you want your home or business security systems monitored and serviced by a giant corporate entity or a family run operation? This is a conundrum. To be objective, there should be strengths in a giant corporation by comparison, but are there? Certainly their sheer size of marketing campaigns would speak of such financial muscle, but how does this equate when it comes to the end user? To me there are certain features that I want in selecting who I want to do business with.
Do You Want a Giant Corporate or Family Run Security Company?
ATP Alarms is a Family Run Security Company Serving Florida and New England - (888) 903-8803
Phone Calls: When I have an issue, is it reasonable of me to think that when I call their office, I would reach a human? When you call a corporate giant, one of the BIG guys, typically you don’t reach anyone at first, you have to push a sequence of buttons. While I enjoy automation in other circumstances, when I want to speak to someone, I don’t want to have to push all of those buttons. I like it when I call that number and someone in the company answers, a luxury not usually found with the BIG companies. At ATP there are no automated answer machines, and during business hours you can expect a person the actual office you called to answer and route your call. After hours our calls are routed direct to our central monitoring stations, six on the east coast. At the time of the call the operator either takes a message or live transfers the call to our emergency tech, with whom you will speak with and is available 24 / 7 to handle your emergency.
E-mails: Now when I send an e-mail to a company, what should I expect? Those big corporations have thousands of people there. Surely they should get right back to me right? Wrong, more times than not, these type correspondences fall into a vast void, you’re better of calling – see above, but wait a minute, “they’re always there” isn’t that what they say? Well they’re somewhere I suppose.
Having an A+ rating with the BBB and a short list of disgruntled clients is something that the Giant simply cannot boast about.
The equipment: There are many recognizable brands, why Honeywell? The answer is simple, affordable cutting edge quality. Honeywell is a Fortune 500 company and the spec’d equipment in most of the government buildings in North America too. But doesn’t the BIG guy sell Honeywell too? Sure, but to be an authorized Honeywell security dealer you have to meet certain criteria. Having an A+ rating with the BBB and a short list of disgruntled clients is something that the Giant simply cannot boast about. Don’t take my word, do a google search with their name and the word complaints after it. Honeywell will sell their equipment to any buyer, but they will authorize only those companies whom have met the above criteria in a positive light.
Honeywell is a Fortune 500 company and the spec’d equipment in most of the government buildings in North America too.
Price: Let’s face it, everyone wants a great price, and even more they want great value and if you’re like me you want it all. I want the quality of equipment, the expert service, the highly rated customer satisfaction, the ease of communication and a company with all of that wrapped into one.
ATP Alarms / ATP Fire
= American Total Protection, and we specialize in all facets of security and fire protection. While our company is bigger than two guys with a truck, we’re no corporate giant either. Licensed since 1989, we proudly serve 5 states (soon to be more) and we’re still family owned and operated. We’re big enough to handle all of your security needs, yet still small enough to care.
By installing a cloud-hosted access control system, and an alarm system that can be remotely controlled, Legacy Law Partners is able to lean on ATP for remote support. The new access control system can be managed from any PC or smartphone. Meaning, if the law firm wants to unlock a door, adjust a schedule, or add/erase a user, ATP can assist with the changes if needed.
Homeowners often have hardwired high-voltage local smoke detectors in their home. These smoke detectors are not monitored but are “local”. Meaning, if the smoke detector goes off, it will make noise but not call anyone. American Total Protection provides monitored smoke and carbon monoxide detectors. Meaning, if they go off, the homeowner and authorities will get a phone call.
The Friends Center for Children takes the safety of its children, parents, and employees extremely seriously. Through partnership with the general contractor and the Friends Center staff, ATP developed a security plan that considered unique building challenges and budget.
As monitored carbon detectors are becoming increasingly popular devices for installation in customers' homes, we thought we would assist by discussing the pros and cons of these devices while addressing some of the more commonly asked questions, such as:
1. Do I need a monitored carbon detector if I already have local sounding devices?
2. How many monitored carbon detectors do I need to install in order to protect my family?
While we believe monitored smoke detectors are vital to any security system, what is most important to us is that you find a security system layout that you love and will utilize. If monitored smoke protection is not right for you we completely understand, we just hope this article was helpful in educating you on the topic.
The elephant in the room that no security company would dare put in writing (at least accurately) or discuss prior to an in-home consultation. Is ATP going to cross that line? Yes, and we will be as transparent as possible too in order to save you the hassle of searching all across Google for the answer no one can find.
Home automation systems are becoming popular upgrades for many homeowners. Not only do they offer a level of convenience, but they also increase the functionality of the property. You can even connect them directly to a security camera and monitor your residence from a mobile device. If you're interested in home automation, here's what you should know about this technology and how it can benefit your home. Our Guide to Home Automation Systems outlines the benefits of a proper system.
Fires in commercial spaces can spark without warning and spread quickly throughout the area. Ensuring the safety of your employees and customers is paramount, and proper evacuation requires a comprehensive fire alarm installation. With proper alarms and signals, you can help everyone get to safety and prevent injuries. Below are several parts of this system to help you familiarize yourself with it.
Security cameras keep your employees, customers, and property safe while protecting your business from significant financial losses. However, it's important to place the cameras correctly to ensure the clearest vantage points and the most comprehensive security. Here are three ideal spots to install them at your business.
A security alarm system monitors your property and alerts you to the presence of intruders. Installing one of these systems is an investment that will protect your home and family and simplify your household management in several ways. The following guide highlights some reasons you may want to install this system.
Commercial
Residential
Locations
Connecticut Counties:
Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland, Windham
Connecticut Cities/Towns:
Avon, Branford, Darien, Glastonbury, Greenwich, Hamden, Manchester, New Canaan, New Haven, North Branford, South Windsor, Stamford, Tolland, Vernon, Wallingford, West Hartford, West Haven, Westport
Florida Counties:
Orange, Osceola, Brevard, Indian River, Saint Lucie, Martin
